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How We Protect Your Personal Data

At imbaslot2, your personal data — including account details, transaction records from DANA, OVO, GoPay and QRIS, and device activity — is handled with clear, documented practices.

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyData access on requestRetention limits appliedNo third-party sale of your data
imbaslot2 How We Protect Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request deletion, or need to update information tied to your account, our privacy…

Live Chat Start a live chat session directly from your account dashboard — available 24 hours…
Email Support Send your data access or deletion request to our dedicated privacy email address.
In-App Help Centre Navigate to Settings → Help → Privacy Request inside your imbaslot2 account.
DATA HANDLING STANDARDS

How We Handle, Store and Protect Your Information

Every layer of your account — from login credentials to QRIS payment receipts — is protected by encryption at rest and in transit.

Encryption at Rest

All account data, including linked DANA and OVO details, is stored using AES-256 encryption. No readable personal identifiers are held in plain text on our servers at any point in the data lifecycle.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most. You can manage cookie preferences through your browser settings or the cookie banner on first visit.

Account Security

Login attempts are monitored in real time. If an unfamiliar device or location tries to access your account, we trigger an email verification step before granting entry — keeping your GoPay and QRIS records secure.

Data Retention Limits

We retain account data for as long as your account is active and for a defined period after closure, as required by applicable law. Once that period expires, data is permanently deleted from our systems.

Third-Party Processors

Payment processors who handle DANA, OVO, GoPay and QRIS transactions receive only the minimum data required to complete your transaction. They are contractually prohibited from using that data for any other purpose.

Your Right to Request Changes

You may request to view, correct or delete your personal data at any time. Submit your request via live chat or email, and our team will respond within 24 hours with a confirmation and next steps.

Frequently Asked Questions About Our Privacy Policy

These are the questions we hear most often from people who want to understand exactly how their data is handled on imbaslot2. Each answer is specific to how we operate — not a generic legal template.

We collect your name, email address, password hash, device identifiers and the payment method you register — whether that is DANA, OVO, GoPay or QRIS. We also log session timestamps and IP addresses to protect account security.

Yes. Submit a data access request through Settings → Help → Privacy Request inside your account, or contact us by email. We will compile and send your full data file within 24 hours of verifying your identity.

We share data only with licensed payment processors — such as those handling your DANA or QRIS transactions — and only the minimum fields they need. We do not sell your data or share it with advertisers, where local law permits.

Retention periods depend on local law. Once the legally required window closes, we permanently delete your personal data from our systems. You can ask us for the specific period that applies to your account via email or live chat.

Go to Settings → Help → Privacy Request in your account and select 'Delete my data', or email our privacy team directly. We will confirm receipt within 4 hours and complete the deletion within the timeframe required by applicable law.

Yes. Transaction data is encrypted and shared only with the payment processor completing your transfer. Your full payment credentials are never stored on our servers — only a masked reference ID is retained for your transaction history.

We use session cookies (required for login) and optional analytics cookies. You can decline analytics cookies via the cookie banner when you first visit, or adjust preferences any time in your browser settings without affecting account access.