Your rights, your data, your account
We collect your full name, email, phone number, date of birth, and residential address to verify your identity. Your payment method details (DANA, OVO, GoPay or QRIS account identifier) are stored encrypted. We also log your IP address, device model, and browser type for security audits. This data is held only as long as your account is active.
Your complete transaction history — every DANA, OVO, GoPay or QRIS deposit, withdrawal request, and payout confirmation — is kept for the lifetime of your account plus three years after closure. This timeline meets tax audit and anti-fraud requirements. You can download your full statement from your account dashboard at any time.
Yes. Log into your account, go to Settings > Data Export, and request a full copy. We deliver it as a CSV file within ten business days. The export includes your profile, all transaction records, game history, and login timestamps. Verification of your identity may be required before we process the export.
Report the incident to support immediately via live chat or email. We review your login history, device logs, and transaction timestamps to identify unauthorized access. If confirmed, we freeze the account, reverse unauthorized withdrawals, and help you secure it. File a report within 24 hours of discovery for fastest resolution.
DANA, OVO, GoPay and QRIS credentials are encrypted using industry-standard algorithms and stored in isolated secure servers. We never store full payment numbers in plain text. Each withdrawal requires re-verification of your payment details before funds leave our wallet. We do not share payment data with third parties.
Yes. Go to Settings > Account Security and request closure. Your account is disabled within one hour and charged transactions stop immediately. To request permanent data deletion, email our compliance team after closure. We confirm deletion in writing; archived records are purged after three years by law.
Both documents are available at the footer of every imbaslot2 page and in your account under Settings > Legal Documents. You can also request a printed copy via support. We update our policies quarterly and notify you via email before changes take effect.
